Sports Stadiums

Drive half-time Food & Beverage spend, fan engagement and data capture for a modern customer experience fans will love.

Why use us?

These are some reasons why many people choose to use Cloudline.

Optimised for performance

We believe innovation is at the heart of every business' long-term success. That's why we're constantly rolling out and testing new features to optimise your operations.

First class customer support

Your visitors are our visitors. Cloudline offers same day support for when things don't go as planned.

Easy and secure payments

Make payments easier and more convenient for your customers with Apple & Google Pay.

Visitor marketing data collection

Collect valuable data on how your visitors interact with your attractions and experiences, to optimise your marketing and re-engagement strategies and ensure that your visitors return time and time again.

No Installation

No one likes to download apps that'll only be used once. Your visitor experience app is a lightweight mobile web page that can be launched through a QR code, menu, receipt or web URL.

Drive F&B Spend

Eliminate staff taking orders and payments to accelerate output during peak periods:

  • Enable fans to pre-order from their seats
  • Take payment via Google & Apple Pay
  • Triage orders directly to the KDS for simplified ticket management

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Streamline F&B Operations

Streamline back of house operations with our Kitchen Display System:

  • Sort tickets chronologically
  • View aggregated menu item counts across large volumes
  • View kitchen displays in realtime remotely from anywhere

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Multi-Unit & Multi-Site Support

Manage multiple units and sites across the same environment:

  • View unit specific analytics and global aggregated analytics
  • Manage menus across different units and sites with ease
  • Split payouts for different contractors and vendors in platform

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Boost Fan Engagement

Offer a digital app companion that club fans will love, enabling them to:

  • Browse upcoming games
  • Explore new players and stats
  • Discover upcoming events and special offers

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Data Capture & Analytics

Increase data capture to support marketing teams for retention and retargeting:

  • Capture fan engagement and frequency of visit
  • Measure average spend and lifetime value
  • Export GDPR compliant data into your CRM of choice via our API

Associated products

TESTIMONIALS
Our customers love us

NICK DE CANDOLE

Owner @Escapade Group

ThEIR PLATFORM AND TEAM HAVE DELIVERED EXCEPTIONAL VALUE

We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.

January, 2022

PAUL BARRAN

Director
@Christchurch Golf Club

Implementation & Support Has Been Excellent

Cloudline has helped us expand our existing business and overcome a stagnation by enabling us to seamlessly sell more F&B to members and visitors through new digital channels at our driving range and golf club.

January, 2022

Ollie Greenhalgh

Founder @Openaire

wE GOT SET UP AND WERE SERVIng CUSTOMERS ON THE SAME DAY

We began working with Cloudline in August 2021 as a drop-in replacement for Dines. We got set-up, implemented a new feature needed for our workflow, and were serving customers on the same day. We had a great experience and look forward to operating our future events using their platform.

January, 2022

Caroline Cooney

Group Operations @Escapade Group

Always OFFERs FANTASTIC SUPPORT

Cloudline has been brilliant with the setup of this all and always offers us such fantastic support.

January, 2022

Any Questions? Get in touch!

If you have any questions about our product, company, or whether we can be of help to you, please don't hesitate to get in touch with us. Someone from our team will get back to you within 24 hours* with the information you need, or to organize a demo if appropriate.

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USE CASE

Revolutionise sports stadium experiences and maximise event-day efficiency

Drive half-time Food & Beverage spend, amplify fan engagement, and seamlessly capture valuable data for a customer-centric experience that fans will love.

Why CHOOSE CLOUDLINE?

Effortless digital transformation for venues

Transform your venue with modern digital tools, enhancing guest satisfaction and operational efficiency.

Enhance fan experience and drive revenue

Our platform is designed to streamline operations and help create unforgettable experiences while driving increased returns.

Mobile ordering from any seat, eliminating long queues at half-time and increasing F&B sales.

Easy navigation of the venue, with live updates on seat locations and amenities.

App notifications for instant updates on game highlights, merchandise and promotions.

Get started

Effortless integration and rapid support

Move your stadium to a digital-first environment with ease. We seamlessly integrate into your current infrastructure and can go live with minimal downtime.

Flexible API for integration with ticketing and retail systems.

Effortless setup and onboarding for a hassle-free experience.

One-provider support ensures all queries are resolved swiftly.

Get started

Increase revenue with data-driven insights

Tap into the full potential of your stadium’s operations. Our platform captures and analyses visitor data to optimise marketing and sales efforts.

Boost sales by 32.7% with targeted upselling and mobile purchasing.

Access detailed insights into fan behaviours, enabling smarter marketing decisions.

Real-time data allows for agile adjustments to pricing, inventory, and promotions.

Get started

Enhance fan experience and drive revenue

Our platform is designed to streamline operations and help create unforgettable experiences while driving increased returns.

Mobile ordering from any seat, eliminating long queues at half-time and increasing F&B sales.

Easy navigation of the venue, with live updates on seat locations and amenities.

App notifications for instant updates on game highlights, merchandise and promotions.

Get started

Effortless integration and rapid support

Move your stadium to a digital-first environment with ease. We seamlessly integrate into your current infrastructure and can go live with minimal downtime.

Flexible API for integration with ticketing and retail systems.

Effortless setup and onboarding for a hassle-free experience.

One-provider support ensures all queries are resolved swiftly.

Get started

Increase revenue with data-driven insights

Tap into the full potential of your stadium’s operations. Our platform captures and analyses visitor data to optimise marketing and sales efforts.

Boost sales by 32.7% with targeted upselling and mobile purchasing.

Access detailed insights into fan behaviours, enabling smarter marketing decisions.

Real-time data allows for agile adjustments to pricing, inventory, and promotions.

Get started

SUCCESS METRICS

Driving tangible results

32.7%

Increase in fan spend

100%

Integration success rate

24.7%

Adoption of Order and Pay

Powerful tools for seamless stadium operations

Cloudline equips your stadium with innovative features designed to enhance fan experiences and streamline game-day logistics.

Mobile Order & Pay

Allow fans to order food and drinks from their seats, reducing queues and boosting sales.

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Real-time crowd management

Monitor crowd density and direct foot traffic efficiently to improve safety and fan flow.

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Interactive venue maps

Provide real-time maps that guide fans to their seats, amenities, and concessions.

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Data-driven insights

Harness analytics to understand fan behaviour and optimise stadium operations.

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Seamless integration

Connect Cloudline to existing systems effortlessly, ensuring smooth operations.

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Custom delivery options

Offer flexible delivery services to seats, VIP suites, or parking areas within the stadium.

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“We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.”

Nick De Candole
Owner @Escapade Group

HOW CAN WE HELP?

Frequently Asked Questions

How quickly can we implement Cloudline in our business?

You can go live with Cloudline in just one day. With your images and content ready, our team ensures a swift and seamless setup process.

Do guests need to install anything to access Cloudline?

No installation is necessary. Guests can access Cloudline directly through a QR code, although the app is available for download if preferred.

Can Cloudline integrate with our existing systems?

Absolutely. Cloudline features a robust integration API that works alongside most existing systems, ensuring a smooth transition and functional synergy.

Is it possible to use only specific features of the Cloudline platform?

Yes, Cloudline is highly customisable. The visitor app only shows the functionalities you choose to use, automatically hiding any disabled features.

What support does Cloudline offer post-implementation?

We provide comprehensive support with a single point of contact for all your app-related issues, ensuring your queries and needs are addressed promptly.

How does Cloudline help in improving our revenue?

Our platform encourages digital upselling and optimises menu interactions to increase order volumes. Additionally, the data captured allows for strategic decision-making to boost overall revenue.

How does Cloudline handle dietary information and allergens?

Cloudline displays detailed dietary information, catering to specific dietary needs and preferences, and simplifies allergen tracking to comply with health and safety standards.

What measures does Cloudline take to ensure data security?

We prioritise your data security by adhering to the highest industry standards, ensuring all guest and business data is processed and stored securely.

Are you ready to transform your guest management experience?

Join Cloudline to modernise customer experiences and boost revenue. Book a discovery call today to amplify efficiency and elevate guest experiences.

Get in touch

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