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Drive revenue and customer satisfaction with the Cloudline platform

Streamline F&B operations, enhance guest experiences, and boost efficiency with Cloudline.

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Features
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Are you struggling to unlock new F&B revenue streams and enhance digital customer experiences?

Navigating guest management and operational efficiency doesn't have to be complex. Book a discovery call to find out how Cloudline can help you.
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CRM
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Effortless CRM Integration

Streamline your guest management with Cloudline’s CRM. Capture detailed visitor data, personalise experiences, and drive loyalty with ease. Transform your customer interactions into meaningful relationships.
Analyse purchasing patterns to refine menus.
Measure new events to create improvement plans.
Support service teams by identifying improvement areas.
KDS
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Smart Kitchen Display System

Enhance your kitchen operations with Cloudline's advanced KDS. Prioritise orders, reduce wait times, and eliminate ticket loss. Experience a more efficient, paperless workflow that keeps your team on track.
Predict and measure wait times, reducing refunds.
Delegate efficiently with visibility over team capacity.
Gain performance insights and measure output KPIs.
Order & Pay
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Seamless Order & Pay

Boost revenue and guest satisfaction with Cloudline’s mobile Order & Pay system. Enable easy, real-time ordering from any device, anywhere on your site. Simplify transactions and enhance the dining experience.
View live wait times effortlessly.
Access detailed dietary information.
Stay informed with up-to-date availability.
POS
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POS Integration

Improve transaction speed, enhance order accuracy, and elevate customer service with ease. Transform your point of sale into a seamless experience.
Speed up transactions to reduce wait times.
Track sales data in real time for insights.
Integrate seamlessly with existing systems.
Discover more features and see how Cloudline can elevate your business.
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Testimonials
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How Cloudline have transformed business operations and enhanced guest experiences.

Their team and platform have delivered exceptional value to our business

“We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.”

Nick De Candole

Owner @Escapade Group

Implementation and support has been excellent

“Cloudline has helped us expand our existing business and overcome a stagnation by enabling us to seamlessly sell more F&B to members and visitors through new digital channels at our driving range and golf club.”
‍

Paul Barran

Director @Christchurch Golf Club

Industries
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Proud to support a diverse range of industries

Delivering tailored solutions that drive success and enhance customer experiences.

The Escapade Group

  • 21.6% increase in average transaction value. 
  • 28.3% of users that order through the platform order again the same day. 
  • 13x annualized ROI.

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Christchurch Golf Club

  • 170.78% increase in average transaction value.
  • 49% increase in F&B revenue.

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Leyton Orient Football Club

  • 32.7% increase in average spend.

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Explore more success stories

Explore more success stories to see how we've positively impacted our partners.

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Boost your sustainability and embrace efficiency with Cloudline.

Go paperless, optimise energy use, and reduce your carbon footprint - all while cutting costs.

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Insights
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Latest insights

The latest news, expert articles and case studies.

5 Ways to Keep the Thrills Alive: How Attraction Parks Can Attract Visitors During Autumn

With the weather turning, many attractions are bracing for the inevitable drop in visitors. But fear not, there are ways to keep your attraction bustling with people all year round.

Read post

5 Creative Strategies to Maximise Your Average F&B Spend

From upselling to loyalty programs, these tips will help you maximise your profits. Read on to learn more about how you can get your guests to spend more money and have an amazing time while doing so.

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Why CRM Is Important For Small Businesses

Customer Relationship Management tools, or CRM for short, are vital for the optimal performance of your business. However, many small businesses are reluctant to implement CRM solutions for a number of reasons.

Read post

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Frequently Asked Questions

How quickly can we implement Cloudline in our business?

You can go live with Cloudline in just one day. With your images and content ready, our team ensures a swift and seamless setup process.

Do guests need to install anything to access Cloudline?

No installation is necessary. Guests can access Cloudline directly through a QR code, although the app is available for download if preferred.

Can Cloudline integrate with our existing systems?

Absolutely. Cloudline features a robust integration API that works alongside most existing systems, ensuring a smooth transition and functional synergy.

Is it possible to use only specific features of the Cloudline platform?

Yes, Cloudline is highly customisable. The visitor app only shows the functionalities you choose to use, automatically hiding any disabled features.

What support does Cloudline offer post-implementation?

We provide comprehensive support with a single point of contact for all your app-related issues, ensuring your queries and needs are addressed promptly.

How does Cloudline help in improving our revenue?

Our platform encourages digital upselling and optimises menu interactions to increase order volumes. Additionally, the data captured allows for strategic decision-making to boost overall revenue.

How does Cloudline handle dietary information and allergens?

Cloudline displays detailed dietary information, catering to specific dietary needs and preferences, and simplifies allergen tracking to comply with health and safety standards.

What measures does Cloudline take to ensure data security?

We prioritise your data security by adhering to the highest industry standards, ensuring all guest and business data is processed and stored securely.

Are you ready to transform your guest management experience?

Join Cloudline to modernise customer experiences and boost revenue. Book a discovery call today to amplify efficiency and elevate guest experiences.

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