Cloudline's ePOS for quick serve restaurants (QSR) and food & beverage outlets is easy-to-use, quick to implement and flexible, allowing you to measure and optimise performance and delight your visitors.

We provide modern, performance-driven restaurant ePOS software with a simple, intuitive user interface, designed to help your teams with day-to-day operations, increase productivity and minimise manual inefficiencies.

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The Cloudline ePOS also enables your teams to:

• Take card and mobile payments from mobile terminals across your attraction.
• Turn any web enabled device into an ePOS system, so no need for expensive equipment or training in new hardware.
• Get setup and running within a matter of minutes, with completely customisable front-end and back-end systems.

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Have you got multiple food and beverage outlets or quick serve restaurants throughout your attraction? Cloudline's ePOS system allows you to manage multiple units and sites with ease, with a central reporting system as well as individual dashboards to measure performance at each establishment. View your stats and revenue from any web-enabled device and make changes to your menus and services quickly and simply.

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This also enables your teams to:

• Reduce your administration overheads by having menus, reporting and analytics all in a single place, broken down by site. Make changes to your services and view your best and worst performers with ease.
• Avoid the need for separate restaurant ePOS systems and logins per site for food and beverage managers, providing a single point of truth to easily optimise productivity and performance.
• Gives you a seamless way to compare multiple teams across different units and make effective operational decisions.

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Cloudline's Kitchen Display System (KDS) uses visitor data to help operators increase profitability through accelerated workflows and performance analytics, providing smart digital ticketing, a fully customisable menu manager and dynamic wait time system. Maximise efficiency at your quick serve restaurants and F&B outlets and drive performance and revenue for your attraction.

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The KDS also enables you to:

• Reduce refunds through accurate order delivery and shorter queue times.
• Increase order output during peak periods through data-driven order distribution views and switch between cook-to-order and pre-prepared workflows.
• Capture restaurant performance metrics over time, view trends, collect preferences and distribute your workforce in the most efficient way.

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The Cloudline platform comes with a fully-integrated CRM system as a standard, enabling you to track and manage your customers across multiple channels, sites and restaurants with ease. Use the intuitive dashboards to measure performance, learn your customers' preferences and inform your sales and operational strategies for your attraction.

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The CRM also enables your ePOS and food & beverage teams to:

• Assess customer retention and repeat visits - see which menu items keep your visitors coming back for more and design your seasonal menus, meal deals and promotions accordingly.
• View lifetime value and encourage customer loyalty through tailored promotions and marketing incentives.
• Track historical bookings and orders and see your top performing menu items.

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Track the overall performance of each of your food and beverage outlets, restaurants and kiosks with Cloudline's advanced analytics and insight tools. Assess team, menu and overall performance with a series of dashboards, designed to help you optimise efficiency and revenue at your attraction.

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Built-in analytics helps your teams understand the core F&B health metrics including:

• How each menu item is performing.
• Average spend per customer.
• Average speed of service.
• Hours open and closed.

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Simplify your accounting operations using either the included accounting widgets or integrate directly with your financial API. The Cloudline platform allows you to see the financial information for your food and beverage sites all in one place.

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This enables your financial teams to:

• Always have access to your accounting data for reports and reconciliation in realtime.
• Filter and reconcile multiple revenue streams from the platform with ease.
• Export to CSV for off-platform Excel and Google Sheets analysis.

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