Cloudline streamlines your venue's operations, automates processes and provides insightful, actionable data to enable you to manage your attraction more efficiently and make informed decisions to improve business performance.
Introducing Cloudline - the most intuitive, streamlined and easy to use attraction management platform, designed to help you digitise your business and manage your venue in a simple and efficient way.
The modular, fully customisable interface not only provides you with greater insight into your business in just a few clicks, giving you detailed information on staff performance, inventory levels, product performance and trends, but also offers a sophisticated food and beverage order management system, ticket purchasing software and all the tools you need to keep your venue running smoothly.
Better yet, you don’t need to be a tech whizz, or have a degree in programming to get the most out of Cloudline and experience real differences in how your business runs and performs.
Streamline your guests' experience with our simple and intuitive technology for a range of leisure and entertainment verticals.
Streamline your ticketing process and drive upsells and cross-sells
Make orders easier for your staff with intuitive self-serve tools that streamline procedures and reduce errors.
Digital interactive maps make it easy to navigate around your site.
Promote events and boost sales based on detailed analytics of your guest's activities.
Unlock the power of customer insights, drive loyalty and track expenditure with our flexible and powerful CRM platform.
Take payments, delegate orders and analyse data with ease.
Transform your business and gain a total 360º view of your attraction and customers.
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Whether you run a theme park, zoo, aquarium, spa or any other leisure attraction, you’ll be familiar with visitor attraction management.
Every aspect of your business has to be meticulously managed to ensure the smooth running of your venue, and to make sure that your visitors have an exceptional experience that they’ll want to revisit time and time again.
At Cloudline, we understand that attraction management is no easy feat. We know that you’ll be working hard to ensure your venue is operating efficiently and dealing with hundreds of customers every day, as well as managing and co-ordinating your teams. After all, attraction management is much like a swan: creating exceptional experiences may seem easy, seamless and smooth from the outside thanks to your hard work and your teams of dedicated staff, but beneath the surface a thousand cogs are turning.
Cloudline offers a simple and comprehensive session booking system, with integrated payment options for a speedy purchase. There’s no need to print out paper tickets – your visitors simply present their passes on their phone or tablet on entry to gain access to your events and attractions during their chosen time slot. This also offers a fantastic opportunity for upselling to your visitors, with ‘add on’ activities, events and attractions all being in one place, ready to be added to basket and purchased in a matter of clicks.
Food and beverage, merchandise, and ticket sales can all be viewed and managed through Cloudline's attraction management platform. All of your sales data is securely stored in one place for easy access and simple analysis so that you can better understand what’s selling, what you ought to upsell and which sales peak at which times of the week, month or year, allowing you to adjust your strategy accordingly.
Speaking of intuitive sales management tools – Cloudline's food and beverage ordering system doesn't just make life easier for your team by streamlining ticket management, but offers the ability to easily amend menus, manage customer expectations, upsell products and reduce the likelihood of errors associated with outdated and unreliable paper ticketing systems.
Capture advanced analytics to manage your food and beverage units more efficiently and help your teams tackle busy periods through intuitive tablet-based ticket rails. All information inputted into your order system feeds directly into your KDS for optimal, fuss-free integration as part of a streamlined, multi-channel strategy that helps your business run as smoothly as possible.
Give your customers the ability to explore your attraction at their own pace with digitised, customisable and interactive site maps that provide up to date information on individual attractions such as short notice closures and wait times.
Provide access to handy talk through features that can be edited by your business at any time, and reduce the need for employees to carry out in-person tours, allowing you to utilise personnel where they are most in demand. Implement features such as topography and categories to give your visitors all the information they need to visit the sites and exhibitions that will appeal to them the most, encouraging them to get the most out of their day and keeping them moving through your site.
Market limited-time offers on products you wish to promote, spotlight events, and inform visitors of events they can’t miss out on based on detailed analytics that allow you to target which individuals will be the most likely to purchase – upselling never looked so easy.
The Cloudline platform includes an intuitive and insightful Customer Relationship Management (CRM) system, so you can gain better understanding of your guests and optimise your attraction management.
Easily track communications with your visitors and view expenditure, number of visits, and their favourite events and products, giving you insight into lifetime value and activity. Use this data to re-engage your guests by contacting them with targeted promotions and incentives to visit your leisure facilities throughout the year, and gain more insight into the types of visitors your venue is attracting.
Discover Cloudline's Point of Sale platform: an intuitive cloud-based platform which allows you to take payment, delegate orders and analyse your data with ease. Order management and visibility has never been simpler.
Personalise and customise your attraction management app to suit the evolving needs of your business. The Cloudline platform integrates with other systems and tools through an API, allowing each platform to work together seamlessly. So, if you’re not looking to replace your legacy software entirely, or you are considering a broader digital transformation project for your business, Cloudline’s attraction management platform can still be of benefit.
Cloudline’s customisable, user-friendly progressive web applications don’t just simplify your visitors' front end experiences, but provide you with all of the tools and insights you need to get your business performing. Whether you’re considering a migration away from existing software, want to explore more cost-effective management tools, or want greater control over the metrics you measure across your business, Cloudline's attraction management platform helps you digitise your operations in a simple and efficient way to optimise performance and maximise profits.