These are some reasons why many people choose to use Cloudline.
Multi-Channel F&B Strategy
Serve your customers through traditional Point of Sale and through mobile Order & Pay seamlessly through a single platform, enabling your guests easier access to menus, offers and events all updated in the same place.
No App-Store Installation
Customers launch the web app directly from a QR-Code, table talker, or link on your website, making the launch process effortless.
Keep your customers updated in realtime as their order is being prepared, and display wait times to eliminate speed of service complaints.
Mobile Order & Pay
Enable your guests to seamlessly order Food & Beverage on mobile, boosting average spend by 21.6% and improving customer experience. People want to order more, you’re just not letting them.
Increase exposure to any initiatives or offers you are driving as a business, upcoming events, or as driving more reviews online; we’ve got you covered.
Kitchen Display System
Help your teams serve more customers with the Cloudline Kitchen Display System, helping chefs stay ahead of order backlogs when volumes pick up with triaging, aggregate menu item counting, chronological sorting and ticket automation.
Toggle Service Configurations
When you’re busier than expected, or when fewer team members arrive than scheduled we’ve got tools to help adapt service levels; toggling between table service and collection, adjusting expected wait times, prompting users to order in person, helping make these periods more manageable for you and your teams.
Understand Customer Behavior
Get a better understanding of where your customers are spending their time when they visit, what they enjoy, and who your most valuable customers are.
Data is King
We capture a number of different metrics so you can make data-driven business decisions and run marketing campaigns against any specific segment of your customer base, enabling you to turn occasional visitors to frequent visitors, and frequent visitors into members.
Export for Campaigns
All of our data is exportable via CSV or via our API. No walled gardens, no headaches.
We know how time consuming data input can be, so we enable you to take your own spreadsheets and upload them into the platform, reducing manual data entry to a minimum.
Menus change regularly, so we enable your teams to add, remove and update items on the fly.
Enable your customers to order from their table or for pick-up and keep them updated on preparation progress in realtime.
We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.
We began working with Cloudline in August 2021 as a drop-in replacement for Dines. We got set-up, implemented a new feature needed for our workflow, and were serving customers on the same day. We had a great experience and look forward to operating our future events using their platform.
Cloudline has been brilliant with the setup of this all and always offers us such fantastic support.
If you have any questions about our product, company, or whether we can be of help to you, please don't hesitate to get in touch with us. One of our team will get back to you within 24 hours* with the information you need, or to organize a demo if appropriate.