Restaurants

Why use us?

These are some reasons why many people choose to use Cloudline.

Easy and secure payments

Make payments easier and more convenient for your customers with Apple & Google Pay.

First class customer support

Your visitors are our visitors. Cloudline offers same day support for when things don't go as planned.

One tap sign-up for visitors

Start the process in one tap

Visitor marketing data collection

Collect valuable data on how your visitors interact with your attractions and experiences, to optimise your marketing and re-engagement strategies and ensure that your visitors return time and time again.

No Installation

No one likes to download apps that'll only be used once. Your visitor experience app is a lightweight mobile web page that can be launched through a QR code, menu, receipt or web URL.

Optimised for performance

We believe innovation is at the heart of every business' long-term success. That's why we're constantly rolling out and testing new features to optimise your operations.

Improve Guest Experience

Multi-Channel F&B Strategy

Serve your customers through traditional Point of Sale and through mobile Order & Pay seamlessly through a single platform, enabling your guests easier access to menus, offers and events all updated in the same place.

No App-Store Installation

Customers launch the web app directly from a QR-Code, table talker, or link on your website, making the launch process effortless.

Realtime Updates

Keep your customers updated in realtime as their order is being prepared, and display wait times to eliminate speed of service complaints.

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Boost Spend Per Head

Mobile Order & Pay

Enable your guests to seamlessly order Food & Beverage on mobile, boosting average spend by 21.6% and improving customer experience. People want to order more, you’re just not letting them.

Promotional Channels

Increase exposure to any initiatives or offers you are driving as a business, upcoming events, or as driving more reviews online; we’ve got you covered.

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Streamline Operations

Kitchen Display System

Help your teams serve more customers with the Cloudline Kitchen Display System, helping chefs stay ahead of order backlogs when volumes pick up with triaging, aggregate menu item counting, chronological sorting and ticket automation.

Toggle Service Configurations

When you’re busier than expected, or when fewer team members arrive than scheduled we’ve got tools to help adapt service levels; toggling between table service and collection, adjusting expected wait times, prompting users to order in person, helping make these periods more manageable for you and your teams.

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Data Capture

Understand Customer Behavior

Get a better understanding of where your customers are spending their time when they visit, what they enjoy, and who your most valuable customers are.

Data is King

We capture a number of different metrics so you can make data-driven business decisions and run marketing campaigns against any specific segment of your customer base, enabling you to turn occasional visitors to frequent visitors, and frequent visitors into members.

Export for Campaigns

All of our data is exportable via CSV or via our API. No walled gardens, no headaches.

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Minimise Staff Overhead

Easy Data Input

We know how time consuming data input can be, so we enable you to take your own spreadsheets and upload them into the platform, reducing manual data entry to a minimum.

Menu Management & Stocking

Menus change regularly, so we enable your teams to add, remove and update items on the fly.

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Table Service or Pickup

Enable your customers to order from their table or for pick-up and keep them updated on preparation progress in realtime.

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TESTIMONIALS
Our customers love us

NICK DE CANDOLE

Owner @Escapade Group

ThEIR APP AND TEAM HAVE DELIVERED EXCEPTIONAL VALUE

We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.

January, 2022

Ollie Greenhalgh

Founder @Openaire

wE GOT SET UP AND WERE SERVIng CUSTOMERS ON THE SAME DAY

We began working with Cloudline in August 2021 as a drop-in replacement for Dines. We got set-up, implemented a new feature needed for our workflow, and were serving customers on the same day. We had a great experience and look forward to operating our future events using their platform.

January, 2022

Caroline Cooney

Group Operations @Escapade Group

Always OFFERs FANTASTIC SUPPORT

Cloudline has been brilliant with the setup of this all and always offers us such fantastic support.

January, 2022

Any Questions? Get in touch!

If you have any questions about our product, company, or whether we can be of help to you, please don't hesitate to get in touch with us. Someone from our team will get back to you within 24 hours* with the information you need, or to organize a demo if appropriate.

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