Waiting in line is the number one customer complaint of the leisure industry. Enable guests to enjoy your site wait-free and stress free with realtime virtual queuing.

Realtime Virtual Queuing also improves visitor experience by:

• Enabling visitors to explore more of your site whilst they wait
• Keeping visitors updated on their status in the queue
• Distributing capacity across your site to limit over crowding

Enable your teams more time to address problems by pausing the virtual queue digitally or by limiting throughput to allow more time for additional measures.

Realtime Virtual Queuing also improves operations by:

• Capturing visitor utilisation levels for future planning
• Measuring throughput KPIs to manage team performance
• Giving greater visibility to management teams

Our goal is to help you leverage technology to achieve your business objectives. We capture and arm you with the knowledge you need to make business decisions backed by data.‍

Data Analytics can also help you reach your objectives by:

• Measuring progress with KPIs against success criteria
• Identifying when teams need additional support
• Analysing utilisation levels to adjust operating hours
• Reviewing under-capitalised revenue channels

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Reduce overheads by reducing staffing requirements for crowd management and security.

Realtime Virtual Queuing also enables you to:

• Forecast throughput levels ahead of time to manage staffing resources
• Adjust activity or ride capacity levels ahead of demand surges
• Communicate visitor requirements ahead of time (age, height, clothing warnings)