Realtime Virtual Queueing

Eliminate queuing for your most popular rides and experiences with real-time virtual queuing.

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Why use us?

These are some reasons why many people choose to use Cloudline.

Easy and secure payments

Make payments easier and more convenient for your customers with Apple & Google Pay.

First class customer support

Your visitors are our visitors. Same day support

One tap sign-up for visitors

Start the process in one tap.

No Installation

People dislike installing new apps on their devices, so we launch yours directly from QR Code, table menu, or receipt.

Optimised for performance

We are constantly testing new ways to refine your business through technology, committed to its long term success.

Visitor marketing data collection

Collect valuable visitor data for maketing and re-engagement to ensure their return.

Improve Visitor Experience

Waiting in line is the number one customer complaint of the leisure industry. Enable guests to enjoy your site wait-free and stress free with realtime virtual queuing.

Realtime Virtual Queuing also improves visitor experience by:

  • Enabling visitors to explore more of your site whilst they wait
  • Keeping visitors updated on their status in the queue
  • Distributing capacity across your site to limit over crowding

Streamline Operations

Enable your teams more time to address problems by pausing the virtual queue digitally or by limiting throughput to allow more time for additional measures.

Realtime Virtual Queuing also improves operations by:

  • Capturing visitor utilisation levels for future planning
  • Measuring throughput KPIs to manage team performance
  • Giving greater visibility to management teams

Data Analytics

Our goal is to help you leverage technology to achieve your business objectives. We capture and arm you with the knowledge you need to make business decisions backed by data.

Data Analytics can also help you reach your objectives by:

  • Measuring progress with KPIs against success criteria
  • Identifying when teams need additional support
  • Analysing utilisation levels to adjust operating hours
  • Reviewing under-capitalised revenue channels


Minimize Staff Overhead

Reduce overheads by reducing staffing requirements for crowd management and security.

Realtime Virtual Queuing also enables you to:

  • Forecast throughput levels ahead of time to manage staffing resources
  • Adjust activity or ride capacity levels ahead of demand surges
  • Communicate visitor requirements ahead of time (age, height, clothing warnings)
TESTIMONIALS
Our customers love us

NICK DE CANDOLE

Owner @Hobbledown

ThEIR APP AND TEAM HAVE DELIVERED EXCEPTIONAL VALUE

We began working with Cloudline in June 2020, both their team and platform have delivered exceptional value to our business over the period. The platform & app have been well received by our visitors with 9/10 stating it improved their visit.

January, 2022

Ollie Greenhalgh

Founder @Openaire

wE GOT SET UP AND WERE SERVIng CUSTOMERS ON THE SAME DAY

We began working with Cloudline in August 2021 as a drop-in replacement for Dines. We got set-up, implemented a new feature needed for our workflow, and were serving customers on the same day. We had a great experience and look forward to operating our future events using their platform.

January, 2022

Caroline Cooney

Guest Experience Manager @Hobbledown

Always OFFERs FANTASTIC SUPPORT

Cloudline has been brilliant with the setup of this all and always offers us such fantastic support.

January, 2022

Any Questions? Get in touch!

If you have any questions about our product, company, or whether we can be of help to you, please don't hesitate to get in touch with us. One of our team will get back to you within 24 hours* with the information you need, or to organize a demo if appropriate.

Thank you for submitting your information. We'll be in touch as soon as possible.
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